Find Known and Unknown Billable Insurance

Find Coverage Beyond the Eligibility Check

Eligibility & Benefits and Insurance Discovery FC are built directly into Service Center and Practice Mate. Your team can verify known coverage and uncover unknown billable coverage without switching platforms or chasing down patient details. 

Resolve Coverage Issues Before They Become Claim Problems

When coverage gaps are caught before a claim goes out, your team is more likely to bill active coverage on the first submission, reducing downstream rework and payment delays.  

Help Patients Avoid Unexpected Bills

When billable coverage is verified or discovered before billing, patients are less likely to receive statements for balances their insurance should have covered. That means fewer billing questions and greater confidence in your practice. 

Learn More on Our On-demand Webinar

Watch how the workflow verifies and discovers coverage in a single, seamless process.

Reduce Claim Rejections and A/R Days

Eligibility & Benefits verifies insurance in real time, catching eligibility issues before they become rejections. When a response comes back as “Patient Not Found” or “Inactive Coverage,” your team can use Insurance Discovery FC to search for additional billable coverage before the claim is submitted. The result is more first-pass claim success and fewer accounts delayed by preventable coverage issues. 

Accelerate Reimbursement

The sooner coverage issues are resolved, the sooner claims can be submitted with confidence. Eligibility & Benefits and Insurance Discovery FC help your team identify billable coverage before claims go out, reducing manual follow-up and avoidable reimbursement delays. 

Everything You Need in One Platform

Eligibility & Benefits and Insurance Discovery FC are built directly into Service Center and Practice Mate, so your staff can verify known coverage and search for additional billable coverage from a single workflow. No separate applications. No disconnected processes.  

Improve Patient Satisfaction

Identifying billable coverage before claims are submitted helps ensure insurance is billed before the patient. That means fewer unexpected billing issues, fewer follow-up questions and a better financial experience.